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Full Time Front of House Manager - Boston Pizza Seton

Reference # 2025-16638 Location Calgary

Full Time Front of House Manager - Boston Pizza Seton, at Boston Pizza, one of Canada’s Best Managed Companies for 24 years running, oversee the daily Heart of House operations of Canada’s leading casual dining restaurant. They are responsible for ensuring that our most important people, our guests and our Heart of House team members, have an excellent Boston Pizza experience from start to finish. Skilled at overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels, they also demonstrate outstanding leadership, have a strong foodservice background, communicate effectively and most of all, champion a fun and safe working environment for all.

  • Job Type: Full Time
    Flexible Schedule Required
  • Job Level: Management

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Ingredients for Success

What makes a successful kitchen manager at Boston Pizza? Here are the top traits we are looking for.

  • Leadership
  • Communication
  • Problem Solver
  • Relationship Expert
  • Achiever
  • Versatile

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Quote

left quotation markI never thought that working in a kitchen at Boston Pizza as a Kitchen Manager would impact me the way it has. The skills I have learned in the kitchen have also transferred into my personal life. Some of those include being a better people leader, developing organizational and communication skills, and creating great friendships, which I am passionate about! Working as a team to get through the crazy busy rushes humbles you and teaches essential skills like patience and respect. Working in a kitchen at Boston Pizza has been so much fun and incredibly rewarding.right quotation mark

- Travis Taylor – Kitchen Manager

left quotation markWorking as a General Manager at Boston Pizza has proven to be one of the best decisions I have made professionally. The skills I learned from this role have been invaluable and continue to serve me daily. While fast-paced and challenging, each day was filled with learning opportunities, allowing me to determine how to use my strengths to achieve a goal. Leading a team is a gratifying experience. It taught me the true meaning of teamwork and how to empower my team, to motivate and support them to achieve their full potential. It gave me greater confidence and strengthened my communication skills and conflict-resolution capabilities. I can proudly say the experience I acquired as GM directly led to where I am today in my career.right quotation mark

- Meagan Lewis – General Manager

Culture

  • Fun environment where you'll meet future life long friends
  • The company is always striving to be better
  • Opportunities to grow for everyone
  • We value performance and results but also our team members

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Career Path

Boston Pizza offers many career paths to support your immediate and future success.

  • Kitchen Manager branches to Regional Kitchen Manager or General Manager
  • Regional Kitchen Manager ends this branch.
    General Manager branches to Operating Partner (Franchisee Career Path) or Regional Operations Manager (Corporate Career Path)
  • Operating Partner (Franchisee Career Path) branches to Franchisee.
    Regional Operations Manager (Corporate Career Path) branches to Senior Operations Manager
  • Franchisee ends this branch.
    Senior Operations Manager branches to Director of Operations.
  •  
    Director of Operations ends this branch.

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Benefits/
Rewards

  • Training & Professional Development

    Online and on the job training. Manager Development Certification and Management Training Program. Leadership conference and leadership on the road.

  • Work/Life Balance

    Flex scheduling, days or nights.

  • Industry Leader

    55 year old company with over 375 Restaurants from coast to coast!

  • Community Focused

    A company entrenched in community service with opportunities to give back.

  • Collaboration

    Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership

  • Awards & Recognition

    BPI Scholarship Awards

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Job Description

Full Time Front of House Manager - Boston Pizza Seton

Reference # 2025-16638 Location Calgary Date posted 04/15/2025 Address Seton - 200 19587 Seton Cres SE Calgary, Alberta T3M 2T5 Canada

Join the Winning Team at Boston Pizza Seton! - Full-Time Front of House Manager

Are you a passionate and energetic leader with a knack for creating exceptional guest experiences? Do you thrive in a fast-paced, team-oriented environment? If so, Boston Pizza Seton wants YOU to join our management team as a full-time Front of House Manager!

At Boston Pizza, we're more than just a restaurant; we're a place where friends and family come together to celebrate, connect, and enjoy great food and drinks. As a Front of House Manager, you'll play a vital role in ensuring every guest leaves with a smile and a desire to return.

What You'll Do:

  • Lead and inspire our front of house team (servers, hosts/hostesses, bartenders) to deliver outstanding customer service.
  • Oversee daily operations of the dining room and bar, ensuring smooth and efficient service.
  • Manage guest interactions, resolve any concerns, and ensure guest satisfaction.
  • Assist with training, coaching, and scheduling front of house staff.
  • Maintain a clean, organized, and welcoming environment for both guests and staff.
  • Monitor and manage inventory related to front of house operations.
  • Ensure adherence to all company policies, procedures, and health and safety standards.
  • Work collaboratively with the kitchen management team to ensure seamless operations.
  • Contribute to achieving restaurant sales and profitability goals.

What You Bring:

  • Proven experience in a front of house supervisory or management role within the restaurant industry.
  • Exceptional communication, interpersonal, and leadership skills.
  • A passion for providing excellent customer service and creating positive guest experiences.
  • Strong organizational and time management abilities.
  • Ability to work effectively in a fast-paced and demanding environment.
  • Problem-solving skills and the ability to make sound decisions.
  • A positive attitude and a strong work ethic.
  • Knowledge of food and beverage operations.
  • Pro Serve and Food Safe certification (or willingness to obtain).

What We Offer:

  • Competitive Starting Wage: $20 - $22 per hour.
  • Comprehensive Health and Dental Benefits: Invest in your well-being with our benefits package.
  • Willow Park Liquor Discount: Enjoy savings on a wide selection of beverages.
  • Manager Promo Tab: Experience our delicious menu offerings firsthand.
  • Friends and Family Discounts: Enjoy discounts at our Boston Pizza locations.
  • Growth and Development Opportunities: We believe in investing in our team members and offer opportunities for advancement within the company.
  • A Fun and Supportive Work Environment: Be part of a team that feels like family!
  • Located in the vibrant Seton community of Calgary.

Ready to Take the Next Step in Your Restaurant Management Career?

If you are a motivated and enthusiastic individual looking for a rewarding opportunity with a well-established brand, we encourage you to apply!

To Apply:

Please submit your resume and cover letter outlining your relevant experience to McEwenM@BostonPizza.com

We look forward to hearing from you!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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