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Assistant General Manager - TAP Hospitality Group

Reference # 2026-19049 Location Calgary
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Assistant General Manager - TAP Hospitality Group, at Boston Pizza, one of Canada’s Best Managed Companies for 24 years running, oversee the daily Heart of House operations of Canada’s leading casual dining restaurant. They are responsible for ensuring that our most important people, our guests and our Heart of House team members, have an excellent Boston Pizza experience from start to finish. Skilled at overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels, they also demonstrate outstanding leadership, have a strong foodservice background, communicate effectively and most of all, champion a fun and safe working environment for all.

  • Job Type: Full Time
    Flexible Schedule Required
  • Job Level: Management

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Ingredients for Success

What makes a successful kitchen manager at Boston Pizza? Here are the top traits we are looking for.

  • Leadership
  • Communication
  • Problem Solver
  • Relationship Expert
  • Achiever
  • Versatile

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Quote

left quotation markI never thought that working in a kitchen at Boston Pizza as a Kitchen Manager would impact me the way it has. The skills I have learned in the kitchen have also transferred into my personal life. Some of those include being a better people leader, developing organizational and communication skills, and creating great friendships, which I am passionate about! Working as a team to get through the crazy busy rushes humbles you and teaches essential skills like patience and respect. Working in a kitchen at Boston Pizza has been so much fun and incredibly rewarding.right quotation mark

- Travis Taylor – Kitchen Manager

left quotation markWorking as a General Manager at Boston Pizza has proven to be one of the best decisions I have made professionally. The skills I learned from this role have been invaluable and continue to serve me daily. While fast-paced and challenging, each day was filled with learning opportunities, allowing me to determine how to use my strengths to achieve a goal. Leading a team is a gratifying experience. It taught me the true meaning of teamwork and how to empower my team, to motivate and support them to achieve their full potential. It gave me greater confidence and strengthened my communication skills and conflict-resolution capabilities. I can proudly say the experience I acquired as GM directly led to where I am today in my career.right quotation mark

- Meagan Lewis – General Manager

Culture

  • Fun environment where you'll meet future life long friends
  • The company is always striving to be better
  • Opportunities to grow for everyone
  • We value performance and results but also our team members

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Career Path

Boston Pizza offers many career paths to support your immediate and future success.

  • Kitchen Manager branches to Regional Kitchen Manager or General Manager
  • Regional Kitchen Manager ends this branch.
    General Manager branches to Operating Partner (Franchisee Career Path) or Regional Operations Manager (Corporate Career Path)
  • Operating Partner (Franchisee Career Path) branches to Franchisee.
    Regional Operations Manager (Corporate Career Path) branches to Senior Operations Manager
  • Franchisee ends this branch.
    Senior Operations Manager branches to Director of Operations.
  •  
    Director of Operations ends this branch.

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Benefits/
Rewards

  • Training & Professional Development

    Online and on the job training. Manager Development Certification and Management Training Program. Leadership conference and leadership on the road.

  • Work/Life Balance

    Flex scheduling, days or nights.

  • Industry Leader

    55 year old company with over 375 Restaurants from coast to coast!

  • Community Focused

    A company entrenched in community service with opportunities to give back.

  • Collaboration

    Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership

  • Awards & Recognition

    BPI Scholarship Awards

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Job Description

Assistant General Manager - TAP Hospitality Group

Reference # 2026-19049 Location Calgary Date posted 03/12/2026 Address Seton - 200 19587 Seton Cres SE Calgary, Alberta T3M 2T5 Canada

Assistant General Manager (AGM)

TAP Hospitality Group – Boston Pizza
Calgary, Alberta

TAP Hospitality Group is seeking driven and hospitality-focused Assistant General Managers (AGM) to join our leadership team. We proudly operate three Boston Pizza locations in Calgary and are looking for a leaders who are passionate about people, operations, and delivering exceptional guest experiences.

This role is ideal for someone ready to grow their leadership career in hospitality while helping drive operational excellence across a high-volume, fast-paced restaurant environment.

What You’ll Do

As an AGM, you will support the General Manager in overseeing the daily operations of the restaurant, ensuring strong leadership presence on the floor while maintaining high standards in guest service, team development, and financial performance.

Key responsibilities include:

  • Supporting the daily operations of the restaurant alongside the General Manager

  • Leading and developing Front of House and Back of House teams

  • Ensuring Boston Pizza standards for service, food quality, cleanliness, and hospitality are consistently met

  • Coaching and mentoring supervisors and hourly team members

  • Assisting with scheduling, labour management, and cost controls

  • Driving guest satisfaction and positive guest experiences

  • Addressing operational challenges quickly and professionally

  • Supporting hiring, onboarding, and training initiatives

  • Maintaining strong floor leadership and team accountability

What We’re Looking For

  • 2–5 years of restaurant leadership experience (Supervisor, FOH Manager, Kitchen Manager, or AGM level)

  • Strong people leadership and communication skills

  • Ability to coach, mentor, and hold teams accountable

  • Experience in high-volume casual dining environments preferred

  • A hands-on leader who enjoys being on the floor with the team

  • Strong organizational and problem-solving abilities

  • Flexible availability including evenings and weekends

Compensation & Benefits

  • Salary: $50,000 – $65,000 annually (based on experience)

  • Opportunities for career growth within TAP Hospitality Group

  • Leadership development and mentorship

  • Health & dental benefits (where applicable)

  • Employee meal and restaurant perks

About TAP Hospitality Group

TAP Hospitality Group is a growing hospitality company operating multiple Boston Pizza locations in Calgary. We believe in developing strong leaders, building great teams, and delivering memorable experiences for our guests.

We are passionate about people, hospitality, and creating environments where both our team and our guests thrive.

Apply today and take the next step in your hospitality leadership career. Send your resume to Melanie at McEwenM@BostonPizza.com

Pay Range: $50000.00 - $65000.00 CAD Annually

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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