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General Manager - TAP Hospitality Group

Reference # 2026-19048 Location Calgary
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General Manager - TAP Hospitality Group, at Boston Pizza, one of Canada’s Best Managed Companies for 24 years running, oversee the daily Heart of House operations of Canada’s leading casual dining restaurant. They are responsible for ensuring that our most important people, our guests and our Heart of House team members, have an excellent Boston Pizza experience from start to finish. Skilled at overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels, they also demonstrate outstanding leadership, have a strong foodservice background, communicate effectively and most of all, champion a fun and safe working environment for all.

  • Job Type: Full Time
    Flexible Schedule Required
  • Job Level: Management

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Ingredients for Success

What makes a successful kitchen manager at Boston Pizza? Here are the top traits we are looking for.

  • Leadership
  • Communication
  • Problem Solver
  • Relationship Expert
  • Achiever
  • Versatile

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Quote

left quotation markI never thought that working in a kitchen at Boston Pizza as a Kitchen Manager would impact me the way it has. The skills I have learned in the kitchen have also transferred into my personal life. Some of those include being a better people leader, developing organizational and communication skills, and creating great friendships, which I am passionate about! Working as a team to get through the crazy busy rushes humbles you and teaches essential skills like patience and respect. Working in a kitchen at Boston Pizza has been so much fun and incredibly rewarding.right quotation mark

- Travis Taylor – Kitchen Manager

left quotation markWorking as a General Manager at Boston Pizza has proven to be one of the best decisions I have made professionally. The skills I learned from this role have been invaluable and continue to serve me daily. While fast-paced and challenging, each day was filled with learning opportunities, allowing me to determine how to use my strengths to achieve a goal. Leading a team is a gratifying experience. It taught me the true meaning of teamwork and how to empower my team, to motivate and support them to achieve their full potential. It gave me greater confidence and strengthened my communication skills and conflict-resolution capabilities. I can proudly say the experience I acquired as GM directly led to where I am today in my career.right quotation mark

- Meagan Lewis – General Manager

Culture

  • Fun environment where you'll meet future life long friends
  • The company is always striving to be better
  • Opportunities to grow for everyone
  • We value performance and results but also our team members

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Career Path

Boston Pizza offers many career paths to support your immediate and future success.

  • Kitchen Manager branches to Regional Kitchen Manager or General Manager
  • Regional Kitchen Manager ends this branch.
    General Manager branches to Operating Partner (Franchisee Career Path) or Regional Operations Manager (Corporate Career Path)
  • Operating Partner (Franchisee Career Path) branches to Franchisee.
    Regional Operations Manager (Corporate Career Path) branches to Senior Operations Manager
  • Franchisee ends this branch.
    Senior Operations Manager branches to Director of Operations.
  •  
    Director of Operations ends this branch.

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Benefits/
Rewards

  • Training & Professional Development

    Online and on the job training. Manager Development Certification and Management Training Program. Leadership conference and leadership on the road.

  • Work/Life Balance

    Flex scheduling, days or nights.

  • Industry Leader

    55 year old company with over 375 Restaurants from coast to coast!

  • Community Focused

    A company entrenched in community service with opportunities to give back.

  • Collaboration

    Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership

  • Awards & Recognition

    BPI Scholarship Awards

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Job Description

General Manager - TAP Hospitality Group

Reference # 2026-19048 Location Calgary Date posted 03-14-2026 Address Shawnessy - 235 Shawville Blvd SE Calgary, Alberta T2Y 3H9 Canada

Job Title: General Manager
Company: TAP Hospitality Group
Location: Calgary, Alberta
Salary: $70,000 – $100,000 annually (based on experience)

About TAP Hospitality Group
TAP Hospitality Group proudly owns and operates three Boston Pizza restaurants in Calgary. Our focus is simple: deliver exceptional guest experiences, build strong teams, and create a positive, high-energy workplace where people can grow their careers in hospitality.

We are currently looking for General Managers who are passionate about leadership, hospitality, and operational excellence to join our growing team.

Position Overview
The General Manager is responsible for overseeing the daily operations of the restaurant while developing a high-performing team and ensuring an outstanding guest experience. This role requires a hands-on leader who thrives in a fast-paced environment and understands how to balance service, team culture, and financial performance.

Key Responsibilities

  • Lead and inspire the restaurant team to deliver exceptional guest experiences

  • Manage daily operations including service, kitchen coordination, and bar operations

  • Recruit, train, and develop team members and leadership staff

  • Maintain strong team culture and high employee engagement

  • Oversee scheduling, labour management, and cost control

  • Manage inventory, ordering, and vendor relationships

  • Ensure compliance with health, safety, and brand standards

  • Drive sales performance and profitability through strong operational leadership

  • Analyze financial results and implement strategies to achieve targets

What We’re Looking For

  • 3+ years of restaurant management experience (General Manager or Assistant GM preferred)

  • Strong leadership and team development skills

  • Passion for hospitality and guest service

  • Excellent communication and problem-solving abilities

  • Ability to manage multiple priorities in a fast-paced environment

  • Strong understanding of restaurant financials, labour management, and cost control

  • Availability to work evenings, weekends, and holidays as needed

What We Offer

  • Competitive salary: $70,000 – $90,000 annually

  • Health & Dental Benefits

  • Opportunities for career growth within TAP Hospitality Group

  • Supportive ownership and leadership team

  • A fun, team-oriented work environment

  • Ongoing leadership and development opportunities

How to Apply
If you’re a motivated hospitality leader looking to grow with a dynamic restaurant group, we’d love to hear from you.

Please submit your resume and a brief introduction outlining your leadership experience and passion for hospitality.

Resumes can be sent to Melanie at McEwenM@BostonPizza.com

Pay Range: $70000.00 - $100000.00 CAD Annually

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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