General Manager
Reference # 2026-20790 Location SurreyGeneral Manager, at Boston Pizza, one of Canada’s Best Managed Companies for 24 years running, oversee the daily Heart of House operations of Canada’s leading casual dining restaurant. They are responsible for ensuring that our most important people, our guests and our Heart of House team members, have an excellent Boston Pizza experience from start to finish. Skilled at overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels, they also demonstrate outstanding leadership, have a strong foodservice background, communicate effectively and most of all, champion a fun and safe working environment for all.
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Job Type: Full Time
Flexible Schedule Required - Job Level: Management
Ingredients for Success
What makes a successful kitchen manager at Boston Pizza? Here are the top traits we are looking for.
- Leadership
- Communication
- Problem Solver
- Relationship Expert
- Achiever
- Versatile
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Culture
- Fun environment where you'll meet future life long friends
- The company is always striving to be better
- Opportunities to grow for everyone
- We value performance and results but also our team members
Career Path
Boston Pizza offers many career paths to support your immediate and future success.
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Kitchen Manager branches to Regional Kitchen Manager or General Manager
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Regional Kitchen Manager ends this branch.General Manager branches to Operating Partner (Franchisee Career Path) or Regional Operations Manager (Corporate Career Path)
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Operating Partner (Franchisee Career Path) branches to Franchisee.Regional Operations Manager (Corporate Career Path) branches to Senior Operations Manager
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Franchisee ends this branch.Senior Operations Manager branches to Director of Operations.
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Director of Operations ends this branch.
Benefits/
Rewards
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Training & Professional Development
Online and on the job training. Manager Development Certification and Management Training Program. Leadership conference and leadership on the road.
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Work/Life Balance
Flex scheduling, days or nights.
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Industry Leader
55 year old company with over 375 Restaurants from coast to coast!
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Community Focused
A company entrenched in community service with opportunities to give back.
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Collaboration
Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership
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Awards & Recognition
BPI Scholarship Awards
Job Description
General Manager
Reference # 2026-20790 Location Surrey Date posted 09/04/2026 Address White Rock - 1956 152nd Street Surrey, British Columbia V4A 4N6 CanadaGeneral Manager
Lead the team. Grow the business. Make Boston Pizza a place people love to work.
At Boston Pizza, we believe a great restaurant starts with a great team. Our General Managers are the heart of the operation, bringing people together, creating memorable Guest experiences, and making sure every shift runs smoothly.
If you’re a natural leader who loves developing people, building relationships, and seeing a team succeed, this could be the opportunity you’ve been looking for.
We’re looking for someone who can lead with confidence, bring positive energy to the restaurant, and create an environment where people feel supported, valued, and excited to come to work.
What Makes a Great General Manager at BP?
A Leader People Want to Follow
You lead by example, communicate clearly, and create a team environment where everyone feels respected and supported.
A Coach, Not Just a Boss
You love developing and motivating your team members. You recognize star performers, celebrate their successes, and help everyone reach their potential.
A Guest Experience Champion
You understand that our Guests and team members are our most important people. You make sure every Boston Pizza experience is a great one, from start to finish.
A Business-Minded Leader
You take pride in achieving goals, managing budgets, and keeping the restaurant running smoothly. You know that a successful business starts with a strong team.
A Community Connector
You enjoy building relationships and finding ways to bring Guests through the door. You help develop and implement marketing, advertising, public, and community relations programs that make Boston Pizza a place people want to visit.
Calm, Organized, and Ready for Anything
You can handle a busy restaurant, solve problems, and keep your team focused while maintaining a fun and safe work environment.
Why You’ll Love Working at BP
- Flexible scheduling that fits your lifestyle and supports a healthy work-life balance.
- A fun, supportive team where you can be yourself and make a real difference.
- Opportunities to grow within the restaurant or at Boston Pizza Head Office.
- Training, mentorship, and leadership opportunities to help you build your future.
- Boston Pizza Scholarship Program* to support your educational goals.
- Reward and recognition programs that celebrate your hard work and contributions.
- A chance to give back and make a difference in your local community.
- A respectful culture and work environment where your feedback matters.
Come for the opportunity. Stay for the people. Grow with us.
If you’re looking for a place where you can lead, make a difference, and feel proud of the team you build, Boston Pizza could be the perfect fit.
Join us and help make every shift a great one.
What does a successful General Manager look like?
- They are the leader of the restaurant overseeing both Front of House and Heart of House operations, ensuring both work together as one.
- Leads by example and works alongside their team members
- Achieves goals through strong organizational skills and effective time management
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
- Maintains composure and thrives in a fast pace environment
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Pay Range: $60000.00 - $100000.00 CAD Annually
Freshly Made Careers
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I never thought that working in a kitchen at Boston Pizza as a Kitchen Manager would impact me the way it has. The skills I have learned in the kitchen have also transferred into my personal life. Some of those include being a better people leader, developing organizational and communication skills, and creating great friendships, which I am passionate about! Working as a team to get through the crazy busy rushes humbles you and teaches essential skills like patience and respect. Working in a kitchen at Boston Pizza has been so much fun and incredibly rewarding.


