Take the lead
and never look back.
General Manager
Reference # 2026-19657 Location CranbrookGeneral Manager, at Boston Pizza, one of Canada’s Best Managed Companies for 24 years running, oversee the daily Heart of House operations of Canada’s leading casual dining restaurant. They are responsible for ensuring that our most important people, our guests and our Heart of House team members, have an excellent Boston Pizza experience from start to finish. Skilled at overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels, they also demonstrate outstanding leadership, have a strong foodservice background, communicate effectively and most of all, champion a fun and safe working environment for all.
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Job Type: Full Time
Flexible Schedule Required - Job Level: Management
Ingredients for Success
What makes a successful kitchen manager at Boston Pizza? Here are the top traits we are looking for.
- Leadership
- Communication
- Problem Solver
- Relationship Expert
- Achiever
- Versatile
Quote
- Travis Taylor – Kitchen Manager
I never thought that working in a kitchen at Boston Pizza as a Kitchen Manager would impact me the way it has. The skills I have learned in the kitchen have also transferred into my personal life. Some of those include being a better people leader, developing organizational and communication skills, and creating great friendships, which I am passionate about! Working as a team to get through the crazy busy rushes humbles you and teaches essential skills like patience and respect. Working in a kitchen at Boston Pizza has been so much fun and incredibly rewarding.
- Meagan Lewis – General Manager
Culture
- Fun environment where you'll meet future life long friends
- The company is always striving to be better
- Opportunities to grow for everyone
- We value performance and results but also our team members
Career Path
Boston Pizza offers many career paths to support your immediate and future success.
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Kitchen Manager branches to Regional Kitchen Manager or General Manager
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Regional Kitchen Manager ends this branch.General Manager branches to Operating Partner (Franchisee Career Path) or Regional Operations Manager (Corporate Career Path)
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Operating Partner (Franchisee Career Path) branches to Franchisee.Regional Operations Manager (Corporate Career Path) branches to Senior Operations Manager
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Franchisee ends this branch.Senior Operations Manager branches to Director of Operations.
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Director of Operations ends this branch.
Benefits/
Rewards
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Training & Professional Development
Online and on the job training. Manager Development Certification and Management Training Program. Leadership conference and leadership on the road.
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Work/Life Balance
Flex scheduling, days or nights.
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Industry Leader
55 year old company with over 375 Restaurants from coast to coast!
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Community Focused
A company entrenched in community service with opportunities to give back.
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Collaboration
Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership
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Awards & Recognition
BPI Scholarship Awards
Job Description
General Manager
Reference # 2026-19657 Location Cranbrook Date posted 05/17/2026 Address Cranbrook - 510 - 1500 Cranbrook Street Cranbrook, British Columbia V1C 3S8 CanadaGeneral Manager (GM)
General Manager – Boston Pizza Cranbrook
$37 per hour
Boston Pizza Cranbrook is looking for an experienced General Manager to lead our high-volume restaurant and sports bar.
### Key Requirements:
- Minimum **4 years** experience as General Manager in **sit-down full-service dining and lounge/bar** operations.
- Proven ability to run a large team of **58-65 employees** with **24+ staff** on the floor at once.
- Strong leadership in both Front of House and Kitchen operations.
- Flexible availability including evenings, weekends, and holidays.
You will be responsible for full restaurant operations, sales, cost control, team development, and delivering an excellent guest experience.
**Competitive wage of $37/hour.** Great opportunity with a strong brand!
Send your resume to apply today.
*Only candidates with the required experience will be considered.*
Boston Pizza Cranbrook is an equal opportunity employer.
What does a successful General Manager look like?
- They are the leader of the restaurant overseeing both Front of House and Heart of House operations, ensuring both work together as one.
- Leads by example and works alongside their team members
- Achieves goals through strong organizational skills and effective time management
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
- Maintains composure and thrives in a fast pace environment
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Pay Range: $37.00 - $37.00 CAD Hourly
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