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General Manager - Boston Pizza West Springs

Reference # 2026-21079 Location Calgary
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General Manager - Boston Pizza West Springs, at Boston Pizza, one of Canada’s Best Managed Companies for 24 years running, oversee the daily Heart of House operations of Canada’s leading casual dining restaurant. They are responsible for ensuring that our most important people, our guests and our Heart of House team members, have an excellent Boston Pizza experience from start to finish. Skilled at overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels, they also demonstrate outstanding leadership, have a strong foodservice background, communicate effectively and most of all, champion a fun and safe working environment for all.

  • Job Type: Full Time
    Flexible Schedule Required
  • Job Level: Management

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Ingredients for Success

What makes a successful kitchen manager at Boston Pizza? Here are the top traits we are looking for.

  • Leadership
  • Communication
  • Problem Solver
  • Relationship Expert
  • Achiever
  • Versatile

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Quote

left quotation markI never thought that working in a kitchen at Boston Pizza as a Kitchen Manager would impact me the way it has. The skills I have learned in the kitchen have also transferred into my personal life. Some of those include being a better people leader, developing organizational and communication skills, and creating great friendships, which I am passionate about! Working as a team to get through the crazy busy rushes humbles you and teaches essential skills like patience and respect. Working in a kitchen at Boston Pizza has been so much fun and incredibly rewarding.right quotation mark

- Travis Taylor – Kitchen Manager

left quotation markWorking as a General Manager at Boston Pizza has proven to be one of the best decisions I have made professionally. The skills I learned from this role have been invaluable and continue to serve me daily. While fast-paced and challenging, each day was filled with learning opportunities, allowing me to determine how to use my strengths to achieve a goal. Leading a team is a gratifying experience. It taught me the true meaning of teamwork and how to empower my team, to motivate and support them to achieve their full potential. It gave me greater confidence and strengthened my communication skills and conflict-resolution capabilities. I can proudly say the experience I acquired as GM directly led to where I am today in my career.right quotation mark

- Meagan Lewis – General Manager

Culture

  • Fun environment where you'll meet future life long friends
  • The company is always striving to be better
  • Opportunities to grow for everyone
  • We value performance and results but also our team members

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Career Path

Boston Pizza offers many career paths to support your immediate and future success.

  • Kitchen Manager branches to Regional Kitchen Manager or General Manager
  • Regional Kitchen Manager ends this branch.
    General Manager branches to Operating Partner (Franchisee Career Path) or Regional Operations Manager (Corporate Career Path)
  • Operating Partner (Franchisee Career Path) branches to Franchisee.
    Regional Operations Manager (Corporate Career Path) branches to Senior Operations Manager
  • Franchisee ends this branch.
    Senior Operations Manager branches to Director of Operations.
  •  
    Director of Operations ends this branch.

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Benefits/
Rewards

  • Training & Professional Development

    Online and on the job training. Manager Development Certification and Management Training Program. Leadership conference and leadership on the road.

  • Work/Life Balance

    Flex scheduling, days or nights.

  • Industry Leader

    55 year old company with over 375 Restaurants from coast to coast!

  • Community Focused

    A company entrenched in community service with opportunities to give back.

  • Collaboration

    Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership

  • Awards & Recognition

    BPI Scholarship Awards

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Job Description

General Manager - Boston Pizza West Springs

Reference # 2026-21079 Location Calgary Date posted 10/06/2026 Address West Springs - 305 8560 8A Ave SW Calgary, Alberta T3H 1T1 Canada

General Manager - Boston Pizza West Springs

Location: Boston Pizza – West Springs (Calgary, AB)

Position Type: Full-Time, Permanent

Compensation: $29.00 – $33.00 per hour (based on experience)

About the Role

Are you a hands-on restaurant leader who thrives in a fast-paced, community-focused environment? Boston Pizza West Springs is looking for an energetic and experienced General Manager to lead our front-of-house and heart-of-house teams.

As General Manager, you will oversee day-to-day operations, drive sales growth, manage profitability, and ensure every guest experiences top-tier hospitality in our sports bar and family dining room.

Key Responsibilities

  • Team Leadership: Recruit, train, mentor, and schedule front-of-house and kitchen staff to create a positive, engaging workplace culture.

  • Operational Excellence: Maintain high standards of food safety, hospitality, speed of service, and brand execution.

  • Financial Performance: Manage labor costs, food waste, inventory, and operating expenses to hit target profit margins.

  • Guest Experience: Resolve customer feedback promptly and build strong relationships within the local West Springs community.

  • Compliance & Safety: Ensure compliance with provincial liquor laws, food safety regulations, and occupational health and safety standards.

Perks & Benefits

  • Competitive Pay: $29.00 – $33.00 per hour

  • Health & Dental Benefits: Comprehensive extended health and dental coverage plan

  • In-Store Promo Tab: Monthly allowance/promo tab for food, drinks, and team dining

  • Growth Opportunities: Ongoing leadership development and career growth within the franchise network

  • Flexible Scheduling: Dynamic work hours across shifts, weekends, and game nights

Qualifications & Requirements

  • 1+ years of restaurant management experience (General Manager or Assistant GM experience in high-volume casual dining preferred)

  • Valid ProServe certification (or willingness to obtain before start date)

  • Proven track record of managing labor and food costs effectively

  • Strong leadership, communication, and problem-solving skills

  • Ability to work flexible schedules, including evenings, weekends, and holidays

How to Apply

If you are passionate about food, sports, and team building, we want to hear from you!

  • Through This Job Posting: Send your resume through this posting 

  • Email: Send your resume and cover letter to McewenM@BostonPizza.com

Pay Range: $29.00 - $33.00 CAD Hourly

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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