General Manager
N° DE RÉFÉRENCE 2024-15657 RESTAURANT UxbridgeLes gérants de cuisine chez Boston Pizza, l’une des entreprises les mieux gérées au Canada depuis 24ans, supervisent les activités quotidiennes des rôles principaux du leader canadien de restauration décontractée. Ils s’assurent que les personnes les plus précieuses, nos invités et les membres de l’équipe des rôles principaux, bénéficient d’une excellente expérience Boston Pizza, du début à la fin. Habiles à superviser la préparation des aliments, à commander les fournitures, à planifier les horaires de travail et à surveiller les niveaux de stocks, ils font preuve d’un leadership exceptionnel, ont un excellent bilan en matière de service alimentaire, communiquent efficacement et surtout, favorisent un milieu de travail agréable et sécuritaire pour tous.
- Échelon salarial: Gestion
Profil de réussite
Que faut-il pour obtenir du succès en tant que gestionnaire de cuisine chez Boston Pizza? Voici les principales caractéristiques requises :
- Leadership
- Communication
- Résolution de problèmes
- Expertise en matière de relations
- Productivité
- Polyvalence
Quote
Culture
- Environnement de travail amusant qui permet de rencontrer des amis pour la vie
- L'entreprise essaie toujours de s'améliorer
- Occasions de perfectionnement pour tout le monde
- Les membres de notre équipe sont aussi importants que le rendement et les résultats
Cheminement de carrière
Boston Pizza offre de nombreux cheminements de carrière qui vous permettront d'obtenir du succès immédiatement et dans le futur.
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Gestionnaire de cuisine branches to Gestionnaire de cuisine régional or Assistant directeur général
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Gestionnaire de cuisine régional ends this branch.Directeur général
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Partenaire d'exploitation (carrière de franchisé) branches to Franchisee.Conseiller des opérations régional (carrière au siège social) branches to Senior Operations Manager
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Franchisé ends this branch.Gestionnaire principal des opérations branches to Directeur des opérations.
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Directeur des opérations ends this branch.
AVANTAGES/
RÉCOMPENSES
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Formation et développement professionnel
Formation en ligne et en restaurant, Certifications de perfectionnement des gestionnaires, programme de formation des gestionnaires, Conférence sur le leadership et programme de Leadership sur la route.
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Équilibre travail/vie personnelle
Horaires flexibles, jour ou soir
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Leader de l’industrie
Entreprise créée il y a 55 ans avec 397 restaurants à travers le Canada et toujours en expansion!
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Importance communautaire
Une entreprise axée sur l'entraide et les occasions de changer les choses dans la communauté.
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Collaboration
Partager ses meilleures idées avec l'équipe du siège social : Coin des GC, Conseil des GC, accès aux Conseillers des opérations régionaux, aux gestionnaires principaux des opérations et à l'équipe de direction de BPI.
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Prix et reconnaissance
Bourses d’études BPI
DESCRIPTION DU POSTE
General Manager
N° DE RÉFÉRENCE 2024-15657 Restaurant Uxbridge Date de publication 10/31/2024 Adresse Uxbridge - 284 Toronto Street South Uxbridge, Ontario L9P 0C5 CanadaGeneral Manager (GM)
General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.
In addition to enhancing the Guest and team member experience, the General Manager will work to attract Guests by developing and implementing marketing, advertising, public and community relations programs. The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.
Why Is BP A Great Place To Work?
- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
What does a successful General Manager look like?
- They are the leader of the restaurant overseeing both Front of House and Heart of House operations, ensuring both work together as one.
- Leads by example and works alongside their team members
- Achieves goals through strong organizational skills and effective time management
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
- Maintains composure and thrives in a fast pace environment
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
- Create, lead and manage a positive and fun restaurant culture.
- Increase sales by ensuring guest satisfaction and prompt problem resolution.
- Ensure all policies, procedures and systems are being followed and used.
- Lead, implement and manage all aspects of human resources: recruitment and selection, coaching, training, performance management, recognition and development.
- Lead, manage and deliver a friendly Perfect Guest Experience: dine-in, sports bar, take-out and delivery.
- Develop and manage the business plan: focus on standards, sales, costs and personnel.
- Develop strong relationships with corporate staff and vendors to ensure the restaurant runs efficiently on a day-to-day basis and meets all policies and procedures.
- Maintain a positive attitude that promotes teamwork within the restaurant.
- Lead local store marketing and community involvement, plans and execution.
- Effectively oversee controllable costs: food, beverage, labour and quality control promo line.
- Monitor and manage fixed costs: continually research and evaluate to minimize costs and optimize SLA’s.
- Ensure operational and occupational health and safety standards are in place and followed.
- Establishes and maintains appropriate security protocols for guests, employees and restaurant safety.
- Other duties as required.
• Proven leadership skills and ability to follow-through.
• Knowledge of computers (MS Word, Excel) and Point of Sale system.
• Proficient in the following dimensions of restaurant functions: preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must be able to work flexible hours during evenings, weekends and holidays.
• Strong analytical/decision-making skills.
• Leadership skills – able to direct, coach and supervise a team.
• Strong business comprehension, including an understanding of budgets and operating costs.
• Strong communication and interpersonal skills, both written and oral.
• Customer service skills – able to exceed guest expectations.
• Ability to multi-task in a fast-paced environment.
• Must be able to perform efficiently during high volume peak periods.
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
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