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Server

Reference # 2021-2253 Location Calgary Posting Date May. 04, 2021 Address 232 - 6455 Macleod Trail SW Calgary, Alberta T2H 0K8 Canada

Server

Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Servers are responsible for the accuracy of the entire order as well as maintaining a positive and Guest focused attitude through the entire experience. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

  • What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
  • Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
  • Build relationships and give back to your local community
  • Boston Pizza Scholarship Program *
  • Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
  • A respectful culture and work environment where your feedback matters
  • Fantastic reward and recognition programs

What does a successful Server look like?

  • Leads by example and works alongside their team members
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
  • Effectively communicates, sharing goals and challenges
  • Maintains composure and thrives in a fast pace environment
  • They practice the responsible selling and serving of alcohol at all times, handle payments and anticipate the Guest expectations by offering on-going and upcoming promotions and utilizing bar and food knowledge.
  • Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Duties and Responsibilities:

  • Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meals if required.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Ensure that all guests benefit from current, on-going and upcoming promotions.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Assist in the training and development of new employees when required.
  • Maintain a positive attitude that promotes teamwork within the restaurant.
  • Perform various guest services by taking orders, serving food and beverages to the guests promptly.
  • Collect payments from guests in a timely manner.
  • Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
  • Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Clean tables or counters after guests have finished dining.
  • Stock service areas with supplies such as coffee, food, tableware, etc.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Other duties as required.

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