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Host / Hostess

Reference # 95 Location Port Alberni Posting Date Nov. 12, 2019 Closing Date NEVER Address Unit 100 - 3550 Johnston Road Phone Number (250) 723-2622

Are you quick with a smile and a helping hand? Reporting to the General Manager, the host/hostess is responsible for the greeting and seating of all restaurant guests in a prompt, efficient and performing a variety of other tasks within the restaurant.

Duties and Responsibilities:
  • Provide a prompt and warm reception to all guests and find suitable seating, while providing other measures of outstanding customer service.
  • Assist in the training and development of new employees.
  • Maintain a positive attitude that promotes teamwork within the restaurant.
  • Promote and communicate food and beverage specials to guests.
  • Provide assistance to parties with requests and special needs accommodations. This may include services needed for small children, as well as for individuals with disabilities or food allergies.
  • Assist servers with table maintenance and food running.
  • Maintain product knowledge of all food and beverage items served.
  • Maintain orderly queues. Monitor and measure wait times.
  • Maintain a clean work environment. Constantly monitor immediate area and surroundings for trash and debris and assisting in its removal as needed.
  • Other duties as required.
Skills Required:
Education and Experience:
  • Customer service skills – able to exceed guest expectations.
  • Strong communication and interpersonal skills, both written and oral.
  • Must be able to work a flexible schedule including opening, closing, weekends and holidays.
  • Ability to multi-task in a fast paced environment.
  • Must work well within a restaurant team culture.
  • Must be able to work with minimal supervision and have a strong initiative.
  • A positive and team-oriented attitude.
  • You must be able to perform efficiently during high volume peak periods.
  • Must be eligible to work in Canada.
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