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Front of House Manager
Reference # 2022-10440 Location NanaimoFront of House Manager, at Boston Pizza, one of Canada’s Best Managed Companies for 24 years running, oversee the daily Heart of House operations of Canada’s leading casual dining restaurant. They are responsible for ensuring that our most important people, our guests and our Heart of House team members, have an excellent Boston Pizza experience from start to finish. Skilled at overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels, they also demonstrate outstanding leadership, have a strong foodservice background, communicate effectively and most of all, champion a fun and safe working environment for all.
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Job Type: Full Time
Flexible Schedule Required - Job Level: Management
Ingredients for Success
What makes a successful kitchen manager at Boston Pizza? Here are the top traits we are looking for.
- Leadership
- Communication
- Problem Solver
- Relationship Expert
- Achiever
- Versatile
Quote
- Darcy McNeil, Kitchen Manager
The experience I acquired from working in the Heart of House at Boston Pizza as both a Line Cook and Kitchen Manager have forever changed my life and helped shape me into who I am today. Learning how to cook multiple dishes as quickly as possible, with the highest level of quality while upholding BP standards is challenging; however, the fast paced, exciting, team-oriented environment is also very rewarding. Working in the kitchen at BP’s taught me many valuable life skills including time management, food safety, and respect for all others that I currently still utilize every day. Some of my fondest memories and life-long friendships come from working in the kitchen at Boston Pizza.
- Maddison Olsen, Kitchen Manager
Culture
- Fun environment where you'll meet future life long friends
- The company is always striving to be better
- Opportunities to grow for everyone
- We value performance and results but also our team members
Career Path
Boston Pizza offers many career paths to support your immediate and future success.
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Kitchen Manager branches to Regional Kitchen Manager or General Manager
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Regional Kitchen Manager ends this branch.General Manager branches to Operating Partner (Franchisee Career Path) or Regional Operations Manager (Corporate Career Path)
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Operating Partner (Franchisee Career Path) branches to Franchisee.Regional Operations Manager (Corporate Career Path) branches to Senior Operations Manager
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Franchisee ends this branch.Senior Operations Manager branches to Director of Operations.
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Director of Operations ends this branch.
Benefits/
Rewards
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Training & Professional Development
Online and on the job training. Manager Development Certification and Management Training Program. Leadership conference and leadership on the road.
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Work/Life Balance
Flex scheduling, days or nights.
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Industry Leader
55 year old company with over 375 Restaurants from coast to coast!
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Community Focused
A company entrenched in community service with opportunities to give back.
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Collaboration
Share your best ideas with our corporate team – KM Corner, KM Council, Access to Regional Operations Managers, Senior Operations Managers and Senior Leadership
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Awards & Recognition
BPI Scholarship Awards
Job Description
Front of House Manager
Reference # 2022-10440 Location Nanaimo Date posted 11/08/2022 Address Nanaimo - 2-5779 Turner Road Nanaimo, British Columbia V9T 6L8 Canada Canada,Front of House (FOH) Manager
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Why Is BP A Great Place To Work?
- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program
- A respectful culture and work environment where your feedback matters
What does a successful Front of House Manager look like?
- Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
- Maintains a positive composure and thrives in a fast-paced environment
- Minimum 1 year experince in a restaurant management role
- Excellent communication, interpersonal and problem solving skills
- A Positive and team-oriented attitude
- Strong organizational skills and effective time management
- Commitment to continuous learning and improvement
- Assist the General Manager to manage all aspects of the restaurant operations
- Must be able to work flexible hours during evenings, weekends and holidays
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